If you don't find the answer to your question below, don't worry, give one of the team a call on 01708 760 714 or drop us an email at enquiries@kiddiewinkssoftplay.com and we'll be happy to help out.
9.15 – 6 pm (last admission 5 pm) Monday to Saturday
10 am – 4 pm (last admission 3 pm) Sunday
To get the most out of your visit why not make it an early start or a teatime visit? 11am until 4:30pm are the busiest times especially during the winter months.
Don't worry, we're air conditioned so your little ones will stay cool whilst playing.
Both children and adults must be wearing socks whilst on the main playframe and in the toddler area.
Clothes with cords that could get caught in the play equipment should not be worn in the play area.
Leaving Kiddiewinks is permitted only to use the adjacent toilets with your child as security is of utmost importance to everyone using the play area.
Yes. The main playframe is designed for children aged 3 years to 8 years and up to a maximum height of 1.48cm. Adults are allowed on the playframe for supervision purposes only if required.
Children in excess of the 1.48m height restriction are not allowed on the play frame even for supervisory purposes.
At quieter times, children aged under 4 may play on the main playframe with adult supervision at all times. The slides are not recommended for this age group.
The Mini Winks designated toddler area is strictly for 3's and under only with adult supervision at all times. Please note, older children are not permitted to supervise or play with younger children in the Toddler Area.
We wont tolerate bad behaviour, we are fair but may ask you to leave if a situation becomes unacceptable.
Entry will be refused to any person we consider is under the influence of drugs or alcohol.
The venue is strictly no smoking, no drinking alcohol, no drugs and no vaping.
Kiddiewinks Soft Play is designed for 0-8 years old. The under 3s have their own separate area. Height resitriction of 1.48m.
Only drinks and packaged snacks purchased from the eateries within the shopping hall are to be consumed within the play areas designated seating area, no meals. Hot drinks are to be served in takeaway cups with a lid firmly in place.
No food or drink is permitted in the the soft play equipment areas.
An adult is classed as a parent or guardian over the age of 18 and this is for the safety and security of the children.
We run peak and off peak prices – these are increased at the weekends and school holidays. For a full price list click here….