Important information regarding Covid 19 and how we are operating...

Our team have been working hard to make the soft play environment as safe as possible for your children. We've studied the Government guidance put in our own enhanced cleaning and maintenance program. 

Below are some important points about what we are doing and how we are operating now we've reopened.

  • We encourage parents and children to use the hand sanitiser upon entry and regularly throughout their time with us, sanitiser stations are situated around the area

  • We will take the temperature of each parent and child prior to entry. If you are found to have a temperature we reserve the right to refuse entry and give you a free return voucher

  • No mask No entry unless proof of exemption is produced at the main entrance.

  • Masks and socks must be worn at all times by parents whilst in Kiddiewinks.

  • You are entitled to a 1 hour session (just for now hours will be increased soon!)

  • You will be given a 5 min warning before the end of the session to allow parents to retrieve their children and place shoes on ready to leave so we can clean prior to the next session

  • Parents are encouraged to play with their children on the equipment and help with social distancing where possible

  • If your child requires the toilet please sanitise upon re-entering the play structure

  • Drinks only being served (just for now) no eating whilst inside including parents and children, however we do have 4 cafes open that you can visit before or after your one hour play session.

  • The cleaning is our priority for everyone’s safety please help us keep you all as safe as possible.

  • Use of hygiene screens at our reception desk

  • Restricted occupancy numbers for safety reasons, we hope you understand and appreciate this is for everyone’s safety

  • Online payment and pre-bookings only

  • All tables and chairs at the required social distance apart